Passport application

Passport applications and renewals

Passport applications get returned for small things — a form field, a photo that does not meet the specification, a missing supporting document. We check it against what PICA actually requires before it goes anywhere.

Filed with: Passport, Immigration and Citizenship Agency (PICA)

What is involved

What we handle

  • Working out whether you need a new passport or a renewal.
  • Completing the application and checking it against PICA's requirements.
  • Confirming the photo and supporting documents will be accepted.
  • Filing the application and following up on it.

What to have ready

  • Your current or expired passport, if you have one.
  • Birth certificate.
  • Valid photo identification and your TRN.
  • Passport photographs meeting PICA's specification.

Requirements, government fees, and processing times are set by the relevant agency and can change. We confirm exactly what applies to your case on WhatsApp before anything is filed.

How it works

  1. Step 1

    Send a short request

    Share your name, WhatsApp number, and what you need help with — TRN, licence, property tax, or anything else we offer.

  2. Step 2

    We WhatsApp you back

    We confirm the service, documents, fees if any, and timing — all in chat, at a time that works for you.

  3. Step 3

    We file it end to end

    We handle the government side and keep you updated until it’s done.

Questions we get asked

Can you do a child's passport?
Yes. A child's application needs documentation from the parents or guardian as well, and we will tell you exactly what.
My passport expired years ago. Is it a renewal or a new one?
That depends on how long it has been and the passport type. Send us the details and we will confirm before filing.

WhatsApp follow-up

Start your passport application

Leave your name and WhatsApp number and mention passport application in the message. We usually reply within one business day — no payment or ID numbers on this form.

Westmoreland, Jamaica

Don’t send TRN, passport, or bank details here — we’ll ask for those privately on WhatsApp when needed.